A: HyperSteering offers premium custom steering wheels, combining hypercar-inspired design, exquisite handcraftsmanship, and high-quality materials (such as carbon fiber, Alcantara®, and Nappa leather) to bring a unique driving experience and luxurious interior upgrade to your vehicle.

A: Yes, our custom steering wheels are typically meticulously crafted based on new, genuine OEM steering wheel cores. This ensures perfect compatibility with your vehicle's original airbag, multifunction buttons, heating functions, etc., guaranteeing safety and the retention of all original features, while offering our unique design and material upgrades.

A: You can customize the steering wheel's materials (gloss/matte/forged carbon fiber, Alcantara®, various leathers), shape (flat-bottom, D-shaped, ergonomic thickening), stitching color, 12 o'clock ring, LED shift lights, and custom paddle shifters, among other options.

A: We offer custom steering wheels for a wide range of mainstream car brands and models, including but not limited to BMW, Mercedes-Benz, Audi, Tesla, Porsche, Ford, Volkswagen, Toyota, Chevrolet, and more. Please select your specific car model on our product page to view available customization options and ensure perfect compatibility.

A: Our steering wheels feature a "Plug-and-Play" design, meaning they can directly replace your original steering wheel and perfectly retain all original functions (such as airbag, multifunction buttons, cruise control, heating functions, etc.). We strongly recommend professional automotive technicians handle the installation to ensure safety and correct functionality.

A: Since each HyperSteering wheel is custom-produced to your personalized requirements, the production time is typically 5-15 business days.

A: For custom products (including production time): Approximately 10-27 business days.

For in-stock products: Approximately 6-14 business days.

("Business days" refer to Monday through Friday, excluding public holidays.)

A: Yes, we offer free worldwide shipping from our factory in China to various cities globally.

A: You do not need to pay any import taxes or customs duties. HyperSteering will handle these fees for you. We prioritize shipping channels that pre-pay duties to ensure you receive your order without additional charges.

Please note: Our product prices DO NOT include Value Added Tax (VAT). Depending on the regulations of your country or region, you may be responsible for paying VAT directly to the courier or your local customs agency upon the import of your goods. We recommend checking your local customs website for specific VAT rates.

A: Due to the on-demand, custom-produced nature of our steering wheels, we do not accept return or refund requests for reasons other than manufacturing defects or significant quality issues (e.g., change of mind, customer ordering errors). If the product has a manufacturing defect, material flaw, or was damaged during shipping, please contact us within 7 calendar days of receiving your order. We will proceed with repair, replacement, or refund in accordance with our Return & Refund Policy page.

A: Yes, we provide a quality guarantee for HyperSteering products. Please refer to our Warranty Policy page (if you have one) for specific terms and conditions.

A: You can reach our customer service team by sending an email to support@hypersteering.com. We typically aim to respond to all inquiries within 1-2 business days.